Return & Refund Policy

At Purito, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed within a reasonable timeframe using the original payment method whenever applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with clear photos of the item and packaging. We will arrange a replacement or refund where appropriate.

Non-Returnable Items

For hygiene and safety reasons, opened or used skincare products cannot be returned unless they arrive damaged or defective.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team. We are always happy to assist you.